The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.
What action should the administrator take to meet this requirement?

• A.Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.
• B.Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.
• C.Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.
• D.Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

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Which value rolls up the hierarchy to the manager for both Customizable and Collaborative Forecasts? Choose 2 answers

• A.Opportunity amount
• B.Expected revenue
• C.Product quantity
• D.Quota amount

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AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

• A.Auto-Response Rules
• B.Escalation Rules
• C.Assignment Rules
• D.Workflow Rules

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Universal Containers suspects a used is logging in as other users and editing Account records without their approval.
Where would an administrator go to verify who is logging in as other users?

• A.Users Login History
• B.History Tracking on the Account
• C.Setup Audit Trail
• D.Debug Logs

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Which feature is required to use Territory Management?

• A.Customizable Forecasting
• B.Multiple Currencies
• C.Collaborative Forecasting
• D.Advanced Currency Management

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