Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.
How should an administrator configure this requirement?
Sales management wants a small subset of users with different profiles and roles to be able to
view all data for compliance purposes. How can an administrator meet this requirement?
A growing number of duplicate leads are being entered into salesforce.
universal containers IT department wants to give all marketing team members the ability to leverage the "find duplicates" functionality in saleforce to reduce the number of duplicate leads in the system through merges.
what lead object level permission is needed to allow the marketing team members to complete this task?
When a lookup relationship is created between two objects, what option can the administrator select to help manage situations when a lookup record is deleted? Choose 3 answers
Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the changes to production. CK split the deployment into two distinct change sets. Change set 1 has new custom objects and fields. Change set 2 has updated profiles and automation.
What should the administrator consider before deploying the change sets?
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