V identify features from the list below that are included in Live Agent. (Select 3)

• A.Enable agents to include standard responses without having to type each time
• B.Block visitors by username
• C.Pre-Chat Forms and Post-Chat pages
• D.Block visitors by IP Address
• E.Share the customer's screen

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Position and job opening is a Master Detail relationship. OWD for Position is Private. Someone else wants to edit Job Openings. How to do it.

• A.Create Manual Sharing
• B.Create Apex based Sharing
• C.Create Sharing rule in Job Application
• D.Create Sharing rule in Position

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