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  1. Home
  2. Salesforce Certification
  3. CRT-211 Exam
  4. Salesforce.CRT-211.v2025-06-02.q162 Dumps
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Question 21

A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

Correct Answer: C
insert code

Question 22

Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.
Which two options should the administrator use to automate these updates?
Choose 2 answers

Correct Answer: B,C
Process Builder and Flow Builder are tools that allow administrators to automate business processes in Salesforce without writing code. Process Builder and Flow Builder can perform actions such as creating records, updating fields, sending emails, posting to Chatter, invoking Apex classes, calling flows, etc.
To automate several updates to lead records and update unrelated records at Cloud Kicks, an administrator can use two options:
* B) Create a Process Builder that runs when a record is changed
Process Builder is a tool that allows administrators to create processes that consist of criteria nodes and action groups. Criteria nodes define the conditions that trigger the process and action groups define the actions that the process performs. Processes can run when a record is created or when a record is created or edited.
By creating a Process Builder that runs when a record is changed, an administrator can automate updates to lead records based on certain criteria and perform actions such as updating fields, sending emails, posting to Chatter, invoking Apex classes, calling flows, etc. References:
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_considerations.htm&type=5
* C) Create a flow that runs when a record is created or updated
Flow Builder is a tool that allows administrators to create flows that consist of elements such as screens, assignments, decisions, loops, etc. Elements define the logic and user interface of the flow. Flows can run in different ways such as when a user clicks a button, when a record is updated by Process Builder, when an event occurs in the system (such as record creation), etc.
insert code

Question 23

An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?

Correct Answer: B
insert code

Question 24

Sales Rep Phil Smith has an opportunity for 55,000 in the Commit stage. Which aggregates on Phil'sforecast willinclude this amount? Choose three answers.* (1 Point)

Correct Answer: A,B,C
insert code

Question 25

Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?

Correct Answer: A
insert code
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