Northern Trail Outfitters (NTO) plans to significantly grow its workforce and wants to increase the overall security of its Sales Cloud instance. NTO has previously implemented a complex security solution with organization wide defaults, criteria-based sharing rules, and dozens of user profiles. NTO has asked a business analyst (0A) for recommendations on how to proceed.
Which aspect of a potential solution is most important for a BA to consider?

• A.User adoption
• B.Scalability
• C.System downtime

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Universal Containers has chosen to leverage Experience Cloud to create an engaging site for its customers.
The business analyst (6A) leading this project needs to validate that the requirements meet the goal.
What should the BA do to ensure alignment?

• A.Survey customers to confirm whether the new site meets their requirements.
• B.Circulate the requirements to stakeholders, incorporate feedback, and obtain sign-off.
• C.Conduct a whiteboarding session to ensure the requirements are accurate.

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Up to how many Profiles can a User have?

• A.Up to 3
• B.The Administrator can have up to 3, normal users only 1.
• C.As many as required.
• D.Only 1

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The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry-level employee reaches out multiple times with ideas and suggestions for improvements.
What should the BA do when responding to the new employee's input?

• A.Schedule a one-on-one meeting with the new employee to get an alternative perspective from a beginner's mind.
• B.Acknowledge the new employee's ideas while making extra effort to reach out to stakeholders who have more industry experience and knowledge.
• C.Send a detailed survey to the entire sales team, including the new employee, to understand their needs, expectations, and priorities.

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Cloud Kicks needs to revamp its support process to improve the customer experience and has asked the Service Cloud team to collaborate with the business analyst (BA). The BA has scheduled an initial live process mapping session with all stakeholders and received the following calendar responses:

What should the BA do?

• A.Cancel the workshop and reschedule it to a date when ail stakeholders ace available.
• B.Proceed with the workshop as scheduled with the stakeholders who are available.
• C.Hold a one-on-one diagram session with each stakeholder before the workshop.

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