UC has large amount of orders coming in from its online portal. Historically all order are assigned to a generic user.
Which 2 measures should data architect recommend to avoid any performance issues while working with large number of order records? Choose 2 answers:

• A.Clear the role field in the generic user record.
• B.Salesforce handles the assignment of orders automatically and there is no performance impact.
• C.Create a role at top of role hierarchy and assign the role to the generic user.
• D.Create a pool of generic users and distribute the assignment of memory to the pool of users.

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A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1.Point of sales system: All purchases for a customer.
2.Salesforce: All customer service activity and sales activity for a customer.
3.Mobile app: All bookings, preferences and browser activity for a customer.
4.Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

• A.Explore external data sources in salesforce to build 360 view of customer.
• B.Use a customer data mart to view the 360 view of customer.
• C.Migrate customer activities from all 4 systems into salesforce.
• D.Periodically upload summary information in salesforce to build 360 view.

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UC has a variety of systems across its technology landscape, including SF, legacy enterprise resource planning (ERP) applications and homegrown CRM tools. UC has decided that they would like to consolidate all customer, opportunity and order data into Salesforce as part of its master data management (MDM) strategy.
What are the 3 key steps that a data architect should take when merging data from multiple systems into Salesforce? Choose 3 answers:

• A.Utilize an ETL tool to merge, transform and de-duplicate data.
• B.Analyze each system's data model and perform gap analysis
• C.Install a 3rd party AppExchange tool to handle the merger
• D.Work with Stakeholders to define record and field survivorship rules
• E.Create new fields to store additional values from all the systems.

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A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer
2. Salesforce; All customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

• A.Explore external data sources in Salesforce to build a 360-degree view of the customer.
• B.Use a customer data mart to create the 360-degree view of the customer.
• C.Periodically upload summary information in Salesforce to build a 360-degree view.
• D.Migrate customer activities fro, all four system into Salesforce.

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UC has millions of case records with case history and SLA data. UC's compliance team would like historical cases to be accessible for 10 years for Audit purpose.
What solution should a data architect recommend?

• A.Archive Case data using Salesforce Archiving process
• B.Purchase more data storage to support case object
• C.Use a custom object to store archived case data.
• D.Use a custom Big object to store archived case data.

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