Northern Trail Outfitters has recently experienced intermittent network outages in its call center. When network service resumes, Sales representatives have inadvertently created duplicate orders in the manufacturing system because the order was placed but the return acknowledgement was lost during the outage.
Which solution should an architect recommend to avoid duplicate order booking?

• A.Implement idempotent design and have Sales Representatives retry order(s) in question.
• B.Use scheduled apex to query manufacturing system for potential duplicate or missing orders.
• C.Have scheduled Apex resubmit orders that do not have a successful response.
• D.Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.

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An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.

Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

• A.Integrating Salesforce with Order Management System, Email Management System and Case Management System.
• B.Integrating Salesforce with Email Management System, Order Management System and Case Management System.
• C.Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.
• D.Integrating Salesforce with Data Warehouse, Order Management and Email Management System.

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Northern Trail Outfitters wants to Import their Sales Cloud data into Marketing Cloud to leverage It within Journey Builder. They have approximately 10 million customers and the data needs to be available with a delay of no more than 30 minutes. Only customers where the consent checkbox is selected in Sales Cloud should be imported, which represents approximately half of their customer database.
What should they implement?

• A.All Subscribers, since these are synchronized in real time
• B.ImPort from Salesforce Report in Automation Studio
• C.Event Data from the Entry Event in Journey Builder
• D.Synchronized Data Extensions with a filter

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Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

• A.Assign Contractor 1 and 2 different capacities for repair work.
• B.Assign Contractor 1 as a Preferred Resource.
• C.Assign Contractor 2 as an excluded Resource.
• D.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

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Northern Trail Outfitters is using a Salesforce entry event in a Journey to send SMS to contacts located in the United States. They notice new SMS contacts are not receiving messages, and the mobile number in the Salesforce Entry Data Extension was missing the country code.
How could they resolve this issue?

• A.Select 'US' as the sending country in SMS activity.
• B.Format the phone field in Salesforce as +l[phonenumber],
• C.Configure the phone field in Salesforce as US locale.
• D.Select 'Normalize Phone Number* in Journey settings.

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