Technician often need to generate reports in customer language
Which configuration should the consultant recommend to meet the requirements?

• A.Update the default language of the organization
• B.Update the language of the current user
• C.Add the language field to the contact page layouts
• D.Add the service report language field to the work order page layout

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Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
What are two considerations an Integration Architect should evaluate before choosing a middleware solution?
Choose 2 answers

• A.An API gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.
• B.The middleware solution enforces the OAuth security protocol.
• C.The middleware solution is able to interface directly with databases via an ODBC connection string.
• D.The middleware solution is capable of establishing a secure API gateway between cloud applications and on-premise resources.

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Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation?

• A.Capacity-based scheduling is supported for Service Crews.
• B.The Preferred Resource service objective is ignored for active Crew Members.
• C.Salesforce Field Service considers the Recommended Crew Size when assigning appointments.
• D.A service resource can only be 2 member of 2 single Crew

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Northern Trail Outfitters has determined they will Initially deploy messaging to email and SMS channels, but also plan for social advertising. Customer data originates within their point-of-sale system which communicates to Marketing Cloud in real-time via API. They want to configure their customer data for long-term cleanliness and maintainability.
Which two best practices should be utilized?
Choose 2 answers

• A.Regularly merge duplicate contacts to keep tracking data accurately.
• B.When using an external database of record, utilize that system's identifier as the contact key.
• C.Configure Contact Builder to automatically generate a unique subscriber key.
• D.Define the subscriber key as a unique value that does not relate to a specific channel.

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Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers

• A.Configure and add excluded and required resource Work Rules to scheduling policies.
• B.Configure resource preferences on the Account or Work Order.
• C.Configure customer preferences on the Service Resource record.
• D.Configure and add excluded and required resource business objectives to scheduling policies.

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