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  1. Home
  2. Salesforce Certification
  3. Integration-Architect Exam
  4. Salesforce.Integration-Architect.v2026-08-26.q122 Dumps
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Question 71

A new Salesforce program requires data updates between internal systems and Salesforce. Which relevant detail should an integration architect seek to solve for integration architecture needs?

Correct Answer: C
In the "Discovery" phase of integration architecture, the architect must translate abstract business needs into technical requirements. The most critical variables that define the Integration Pattern are Timing and Volume.
An architect cannot choose between the REST API, Streaming API, Bulk API, or Outbound Messaging without knowing:
* Latency Requirements: Does the business need the update in 200 milliseconds (Synchronous), 2 minutes (Near Real-Time), or 24 hours (Batch)?
* Frequency: Is the data updated every time a user clicks a button, or once at the end of the day?
* Volume: Are we moving 10 records at a time or 10 million?
Option A focuses on UI/UX and licensing, which are project management concerns. Option B focuses on resource allocation and governance. While important for the project, they do not inform the technical design of the data flow.
By specifically seeking out Timing aspects (Synchronous vs. Asynchronous) and Update Frequency, the architect can apply the Salesforce Integration Decision Matrix. For instance, a "Real-time" requirement for small volumes leads to a Request-Reply pattern via Apex Callouts. A "Nightly" requirement for large volumes leads to a Batch Data Synchronization pattern via the Bulk API. Identifying these "Non-Functional Requirements" (NFRs) early is the only way to ensure the architecture is scalable and stays within platform governor limits.
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Question 72

An integration developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce. What should the integration architect recommend to ensure notifications are stored for up to 3 days if data replication fails?

Correct Answer: A
For HR synchronization requiring high reliability and a multi-day data retention window, Change Data Capture (CDC) is the optimal architectural choice.12 CDC is an event-driven integration framework that automatically publ3ishes change events for Sale4sforce records (Create, Update, Delete, and Undelete). A critical feature of CDC for failure recovery is its 72-hour (3-day) retention window. If the external HR system or the replication middleware experience downtime, the change events remain stored in the Salesforce event bus for up to three days. Once the HR system is back online, the subscriber can use the Replay ID of the last successfully processed event to retrieve all missed notifications from the bus, ensuring zero data loss during the outage.
In contrast, Outbound Messaging (Option B) only provides a 24-hour retry window. If the target system is unavailable for more than one day, the notifications are dropped, making it unsuitable for a 3-day requirement. Callouts (Option C) are typically synchronous and do not have native, platform-managed storage or retry mechanisms for failed requests; once a callout fails, the data is lost unless a custom retry architecture is built. CDC's native, durable event bus provides the necessary scalability and resilience for critical HR data synchronization without requiring complex custom code for error handling and data recovery.
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Question 73

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?

Correct Answer: C
Explanation
Option C is correct because Salesforce should be the system of record for their customers and prospects, as it is the CRM solution that the sales and service associates use to view and log their interactions with them. Salesforce can also integrate with the Marketing and ERP solutions to display relevant information from those systems, such as campaign history, invoices, and orders12 Option A is incorrect because ERP is not a suitable system of record for customers and prospects, as it is mainly focused on invoicing and order fulfillment. ERP may not have all the data that the sales and service associates need to interact with them, such as contact details, preferences, activities, and opportunities. ERP may also have different data models and definitions than Salesforce and Marketing, which can cause data quality and consistency issues3 Option B is incorrect because Marketing is not a suitable system of record for customers and prospects, as it is mainly focused on email campaigns. Marketing may not have all the data that the sales and service associates need to interact with them, such as account information, service cases, contracts, and quotes. Marketing may also have different data models and definitions than Salesforce and ERP, which can cause data quality and consistency issues.
Option D is incorrect because creating a new custom database for customers and prospects is not a feasible or efficient solution, as it would require additional development, maintenance, and integration costs. It would also create another layer of complexity and potential data duplication in the system landscape. Salesforce already provides a robust and flexible platform for managing customer and prospect data, which can be easily customized and integrated with other systems.
References: 1: Salesforce CRM - The Definitive Guide 2: Salesforce Integration Cloud - Connect Any App, Data, or Device 3: What Is ERP? | Oracle : Salesforce vs ERP: What's the Difference? : Marketing Cloud - Digital Marketing Platform : Salesforce vs Marketing Cloud: What's the Difference? : Salesforce Platform - Build Apps Fast : Why You Shouldn't Build Your Own CRM System
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Question 74

Universal Containers (UC) is currently managing acustom monolithic webservice that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?

Correct Answer: B
A microservice architecture is a way of designing software applications as a collection of loosely coupled services, each of which implements a specific business function.Microservices enable modularity, scalability, and agility in software development, as well as easier testing and deployment. By breaking up the monolithic web service into smaller pieces, each responsible for a single integration, UC can decouple the systems and improve the performance of the integrations. For example, UC can use Salesforce Platform Events to publish and subscribe to events from Salesforce to the legacy billing application, the ERP application, and the data lake. This way, UC can avoid point-to-point integrations and leverage an event-driven architecture that reduces coupling and increases reliability12.
The other options are not as effective as option B. Option A does not address the root cause of the tight interdependencies between systems, and may not result in significant performance improvement. Option C may improve the throughput of data loading into Salesforce, but it does not solve the problem of coupling between systems. Option D mayreduce the latency and maintenance costs of the web service, but it does not change the design of the web service or the integrations.
References: 1: Microservice Architectures With Sales and Service Cloud - Salesforce Live 2: 6 Fundamental Principles of Microservice Design | Salesforce
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Question 75

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near-real time needs. They expect 3,000 customers to view messages in Salesforce. What should be evaluated and highlighted when deciding between the solutions?12

Correct Answer: C
When comparing Platform Events and Outbound Messaging for a near-real-time architecture, a Salesforce Platform Integration Architect must evaluate fundamental differences in their delivery models and governance. While both provide declarative, asynchronous "Fire-and-Forget" capabilities, their technical constraints differ significantly, particularly regarding scalability and platform limits.
The key architectural highlight in this scenario is that Platform Events operate on a specialized event bus with specific Event Publishing and Event Delivery limits. Unlike Outbound Messaging, which is governed by more general daily outbound call limits (often tied to user licenses), Platform Events have a dedicated allocation for the number of events that can be published per hour and delivered in a 24-hour period to external clients via the Pub/Sub API or CometD. For example, the number of concurrent subscribers to a Platform Event channel is typically capped at 2,000 for standard configurations. Since the customer expects
3,000 customers to view these messages, this limit is a critical evaluation point; the architecture would need to account for this gap, perhaps by using middleware to fan out messages to the larger audience.
In contrast, Outbound Messaging does not have an "Event Delivery" limit in the same sense. It is a point-to- point SOAP-based push mechanism where Salesforce manages retries for up to 24 hours if the receiving endpoint is unavailable. However, it is less flexible for multi-consumer scenarios because it requires a separate configuration for every unique destination.
Regarding the other options: Option A is incorrect because neither system strictly guarantees "exactly-once" delivery without the possibility of duplicates; in fact, Outbound Messaging may deliver a message more than once if it doesn't receive a timely acknowledgment. Option B is incorrect because Platform Events do not have built-in "fault recovery" handled by Salesforce in the same way as Outbound Messaging's automatic retry queue; with Platform Events, it is the subscriber's responsibility to use a Replay ID to retrieve missed events within the 72-hour retention window. Therefore, highlighting the unique delivery and publishing limits is the most vital step for the architect.
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