Universal Containers needs to send an Outbound Message to an external system when a record has been updated.
What is the recommended feature to meet this requirement?

• A.Process Builder
• B.Flow Launcher
• C.Lightning Connect
• D.Workflow

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What should you do when a user requests a report?

• A.Document the user's requirements.
• B.All of the above.
• C.Ask follow-up questions, to get all the requirements.
• D.Map the user's requirements to report criteria.

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Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers

• A.User A and User B have different profiles
• B.User A is on the same Account Team as User C
• C.User A was granted an additional permission set
• D.User A is in a Public Group that has access via a Sharing Rule
• E.User C has manually shared the record with user A

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Universal Containers is using a custom app to record performance review info for their employees. The performance review should be visible to the employee and the employee's manager, as well as the HR director.
How can this be configured? Choose 1 answer.

• A.Set the org wide default for Performance Review to private and add a criteria based sharing rule to share performance review records with a public group that includes the employee managers and HR director
• B.Set the org wide default for Performance Review to private and use grant access using hierarchies to give visibility to the employee's manager and HR director
• C.Use manager sharing to enable sharing with the employee's manager and HR director
• D.Set the org wide default for Performance Review to private, do not use grant access using hierarchies and use manual sharing for the employee manager and HR director

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What language is used to query Salesforce for specific information?

• A.Apex
• B.SQL
• C.SOSL
• D.SOQL

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