New leads need be routed to the correct Sales person based on the lead address.

• A.Configure validation rule
• B.Use lead assignment rule
• C.Create a formula field
• D.Assign with an escalation rule

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Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?

• A.Create three sales processes. Create three record types and one page layout.
• B.Create one sales process. Create three record types and three pagelayouts.
• C.Create three sales processes. Create three record types and three page layouts.
• D.Create one sales process. Create one record type and three page layouts.

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Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?

• A.The data in the field is stored for 20 days.
• B.The data is permanently deleted.
• C.The data associated with the field is required.
• D.The data is restorable from the recycle bin.

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Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers

• A.Communities
• B.Consultants
• C.Components
• D.Customers

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Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?

• A.Predefined Field Values
• B.Global Value Picklists
• C.Dependent Picklists
• D.Validation Rules

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