What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?
Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?
What would be the primary use case for creating Javascripts in Event Management?