What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?

• A.CI Remediations
• B.CI Relation Types
• C.CI Identifiers
• D.Process to CI Type Mapping
• E.CI Class Manager

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A customer informs you that they already have monitoring and event management tools.
Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

• A.ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
• B.ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
• C.ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
• D.ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.
• E.ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

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Which are recommended best practices for Event Management? (Choose three.)

• A.Filter out events at source rather than in the ServiceNow instance.
• B.Base-line "normal-state" events to filter out background noise.
• C.Promote all events to alerts during initial implementation until you fully understand which should be ignored.
• D.Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.
• E.Filter out events on ServiceNow Instance for easier consolidation and aggregation.

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You have a system configured with a MID Web Server using Basic authentication to enable Operational Management Intelligence (OI) to push raw metric data to the MID Server. No data is getting through to the MID Server.
What is the most likely cause of the issue?

• A.The MID Web Server needs to be Restarted
• B.The MID Web Server needs to be Started
• C.An invalid secret key is being passed in the header information of the URL for the REST request
• D.An invalid password is set in the MID Web Server Context

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When sending data from the monitoring source to the additional_info field, what format is supported?

• A.XML
• B.JSON
• C.Comma separated
• D.YAML

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