What is the minimum role needed to view alerts?

• A.evt_mgmt_user
• B.evt_mgmt_operator
• C.alert_user
• D.alert_operator

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What is the default collection/polling interval applied to all event connectors?

• A.Every 120 seconds
• B.Every 5 seconds
• C.Every 40 seconds
• D.Every 60 seconds
• E.Every 10 seconds

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What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

• A.The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
• B.The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
• C.All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
• D.A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

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What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?

• A.Flipping
• B.Flapping
• C.Swinging
• D.Fluctuating

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The value of the Alert Priority score is a composite of what?

• A.The value of the alert's Severity and its Priority Group
• B.The value of the alert's category and its Priority Group
• C.The value of the alert's category and its relative weight
• D.The value of the alert's Severity and its relative weight

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