What applications are included in the ITOM Health solution?
Choose 3 answers

• A.Event Management
• B.Service Mapping
• C.Agent Client Collector
• D.Health Log Analytics
• E.Cloud Provisioning and Governance
• F.Discovery

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Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?

• A.The process responsible for recovery action and planning through machine learning
• B.The process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner
• C.The process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services
• D.The process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions

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What are the server requirements to allow Operational Intelligence to successfully collect operational metric data via a push?

• A.This requires a MID Web Server in addition to the MID Server.
• B.This requires a minimum of three MID Servers - two for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
• C.This requires a minimum of two MID Servers - one for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).
• D.Nothing additional is required; this is handled by the MID Server.

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Which attribute is responsible for de-duplication?

• A.Metric_name
• B.Message_key
• C.Short_description
• D.Additional_info

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The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?

• A.Common service data model
• B.Business service data model
• C.Application service data model
• D.Service level data model

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