During CI binding, CI matching is done using which two fields? (Choose two.)

• A.Source
• B.Additional Information
• C.Message Key
• D.Node

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When creating an alert management rule, where would you specify a workflow to resolve a given condition?

• A.From the Remediation tab
• B.From the Actions tab
• C.From the Launcher tab
• D.In the Related Links section

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What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

• A.The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
• B.The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
• C.All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
• D.A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

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When creating event rules, is it best practice to create:

• A.As many rules as possible
• B.As few rules as possible
• C.Two rules for every event
• D.One rule for every event

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Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?

A)

B)

C)
Both anomaly A and anomaly B
D)
Neither anomaly A or anomaly B

• A.Option A
• B.Option B
• C.Option C
• D.Option D

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