Which of these roles are allowed to subscribe to CI item? (Choose all that apply.)

• A.cmbd_read
• B.admin
• C.itil
• D.itil_admin

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Which of the following are valid problem states? (Choose all that apply.)

• A.Pending
• B.On Hold
• C.Canceled
• D.Fix in progress
• E.New

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It is possible to use the same categories for both incidents and problems.

• A.False
• B.True

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