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  1. Home
  2. ServiceNow Certification
  3. CSA Exam
  4. ServiceNow.CSA.v2026-06-26.q348 Dumps
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Question 51

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access?
Choose 3 answers

Correct Answer: A,B,F
insert code

Question 52

Which type of scripts run in the browser?

Correct Answer: A
Scripts that run in thebrowser (client-side)help controlUI behavior, form validation, and field interactionsin real-time without needing a server request.
Types of Client-Side Scripts in ServiceNow:Client Scripts
Run directly in the user's browser.
Used for form validation, auto-populating fields, or UI interactions.
Example:
javascript
CopyEdit
functiononLoad() {
g_form.setValue('priority','2');
}
UI Policies
Controlfield visibility, mandatory status, and read-only statedynamically.
Example: Ifcategory = Hardware, makeSerial Number field mandatory.
B: Access Control Scripts #Incorrect
Access Control Lists (ACLs)runserver-side, not in the browser.
C: Script Includes #Incorrect
Script Includesrunserver-sideand are used for reusable functions and API logic.
D: Business Rules #Incorrect
Business Rulesalso run on theserver, not in the browser.
Why Other Options Are Incorrect?
Client Scripts Overview
UI Policies in ServiceNow
Official ServiceNow Documentation Reference:
insert code

Question 53

While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks. How would you do that?
Right click on Priority and select what?

Correct Answer: F
insert code

Question 54

What is the name of the conversational bot platform that provides assistance to help users obtain information,
make decisions, and perform common tasks?

Correct Answer: D
insert code

Question 55

There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

Correct Answer: B
insert code
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