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  1. Home
  2. ServiceNow Certification
  3. CSA Exam
  4. ServiceNow.CSA.v2026-06-26.q348 Dumps
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Question 71

What does Natural Language Query allow you to do on a list?

Correct Answer: B
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Question 72

Which best describes a field in a SeniceNow table?

Correct Answer: A
In ServiceNow, a field is a single data point in a table, similar to a cell in a spreadsheet.
Understanding Fields in ServiceNow:
Fields store specific data in a table, such as:
Short Description (text field)
Priority (choice field)
Assignment Group (reference field)
Each record consists of multiple fields
Example: In the Incident table, a single Incident record contains multiple fields such as:
Number (INC0012345)
State (In Progress)
Assigned To (John Doe)
Fields have different data types
Text, Integer, Choice, Date/Time, Reference, etc.
Incorrect Answer Choices Analysis:
B . A field is a table row
❌ Incorrect - A table row represents an entire record, not just a single field.
A record consists of multiple fields (columns).
C . A field is an item that appears in a menu list
❌ Incorrect - Menu items are UI elements, not database fields.
A field is part of a table, while a menu contains navigation links.
D . A field is a record in a table
❌ Incorrect - A record is a full row of data, which includes multiple fields.
Official ServiceNow Documentation Reference:
ServiceNow Docs - Understanding Tables, Records, and Fields
📖 Tables and Fields Overview
ServiceNow Docs - Field Types and Definitions
📖 Field Data Types
Conclusion:
The correct answer is:
✅ A. A field is a table cell that stores data.
A field is a single piece of data within a record, much like a cell in a spreadsheet.
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Question 73

What are examples of Ul Actions, relating to Lists?
Choose 4 answers

Correct Answer: A,B,C,D
UI Actions related to Lists in ServiceNow provide ways to interact with and modify list data through different UI elements.
Correct Answers & Their Functions:
A . List Links ✅
Appear at the bottom of lists and provide actions such as "Create New" or "Save as Template." B . List Control ✅ Located in the list title bar, allowing users to configure views, export data, and refresh lists.
C . List Buttons ✅
Buttons added to a list form that trigger specific actions, such as "Approve" or "Reject." D . List Context Menu ✅ Right-click menu on list records providing actions like Edit, Delete, Assign, and Export.
Why Are Other Options Incorrect?
E . List Override ❌
No such feature called "List Override" exists in ServiceNow.
F . List Choices ❌
This term is not a recognized UI Action for lists in ServiceNow.
Reference:
ServiceNow CSA Documentation - UI Actions in Lists
ServiceNow Official Documentation - List Controls and Actions (https://docs.servicenow.com)
✅ Final Answer: A, B, C, D (List Links, List Control, List Buttons, List Context Menu)
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Question 74

What do you activate when you want to add applications or functionality within your development instance?

Correct Answer: D
Reference: https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/plugins/concept
/c_ServiceNowPlugins.html
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Question 75

What type of query allows you to filter list data using normal words, instead of the condition builder?

Correct Answer: C
ANatural Language Query (NLQ)allows users to filter list data using plain English instead of using the traditional condition builder. NLQ interprets human-readable search terms and translates them into system queries, making it easier for non-technical users to retrieve information without having to understand the underlying database structure.
User-friendly: Users can type a question in normal language (e.g., "Show me all open incidents assigned to me").
Automatic Query Conversion: The system translates the NLQ into a structured query that ServiceNow understands.
Faster Search & Filtering: It helps in quickly filtering and finding records without manually setting conditions.
Works on Lists: NLQ is used primarily in list views where users need to filter or search records.
Key Features of NLQ in ServiceNow:Example Usage:If a user enters"Show me all open incidents for John Doe", the NLQ engine will convert it into a structured query like:
[State = Open] AND [Assigned To = John Doe]
ServiceNow Product Documentation# "Natural Language Query Overview"
ServiceNow List Filters and Condition Builder# "Using Natural Language Queries for Filtering" References from Certified System Administrator (CSA) Documentation:
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