Which business benefit of on-time renewals on Cisco products and services is valid?

• A.rebates and discounts from Cisco
• B.ability to ensure that our TAC cases get priority over others
• C.access to training programs and material
• D.exclusive relationship with the customer

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Who do Renewals Managers (RMs) work with?

• A.RMs work by themselves to develop a high level view customer requirements and objectives.
• B.RMs work with account managers to drive ongoing revenue risk assessments and plays.
• C.RMs work with service delivery teams and monitor engagements.
• D.RMs work with pre-sales engineers and build customer solutions.

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What does iARR measure?

• A.our ability to expand upon existing customer value
• B.our ability to increase renewal rates through pricing controls
• C.our ability to monitor product utilization, and financial growth collectively
• D.our ability to internally align renewable resources

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Which success indicator for a Renewals manager is valid?

• A.Stabilized customer satisfaction scores
• B.On-time renewal
• C.New product introductions
• D.Increased deployment of licenses

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What is the primary measurement of success for a Renewals Manager?

• A.Iarr rate
• B.Percentage of contracts closed
• C.Upsell percentage
• D.Renewal success rate

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