Which three financial metrics are critical in renewing subscriptions? (Choose three.)

• A.renewal rate
• B.training costs
• C.close rate
• D.annual re curing revenue
• E.net new sales

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Which statement best summarizes the intended outcome of the Success Plan?

• A.Generate financial data that indicates a customer's propensity to renew
• B.Provide scheduling for resolving customer qual y issues
• C.Development of a customer-centric view for achieving value from their portfolio
• D.Grow incremental annual recurring revenue

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When renewing a contract with a customer, which action is important?

• A.Do not offer any financing solutions.
• B.Validate customers business needs.
• C.Start discussions once the contract has expired.
• D.Propose only the most important part of the solution.

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Which licensing model is the most complex for a customer to manage?

• A.A La Carte
• B.Enterprise agreement
• C.Subscription
• D.Managed service agreement

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An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?

• A.Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.
• B.Propose to migrate to perpetual model.
• C.Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
• D.Prepare a Partner Branded Managed Service deal.

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