A dirty laser unit window can cause:

• A.ghosting on the prints.
• B.dark streaks on the prints.
• C.double-image prints.
• D.light streaks on the prints.

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Which of the following IP addresses allows a MFD to operate outside the local network?

• A.Gateway address
• B.DNS address
• C.Subnet address
• D.LDAP address

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Which of the following would be used to connect a fax machine to a standard phone line?

• A.Crossover cable
• B.RJ-45
• C.CAT5
• D.RJ-11

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A customer reported streaks on copies when using the document glass, but not when feeding originals through the ADF. To resolve this issue the technician should:

• A.clean the exposure glass.
• B.clean the slit glass.
• C.troubleshoot the print engine.
• D.clean the ADF feed rollers.

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How many mirrors can be found in MOST scanner units that contain a CCD?

• A.4
• B.3
• C.One
• D.2

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