A customers system includes the optional large capacity media source. The configuration page includes the media source trays, but the customers printer driver shows only the standard trays for the system. To fix this problem the technician should:

• A.load the optional media source with different types of media.
• B.download and install the latest firmware upgrade.
• C.configure the printer driver for the optional media source.
• D.clean the optional media source rollers and sensors.

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When printing from an application, the print data is FIRST processed by which of the following?

• A.The DHCP service
• B.The print server
• C.The print driver
• D.The spooler service

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Which of the following is used for reducing output from an MFP evenly in feed and crosswise directions?

• A.Moving the scanner optic mirror away from the reduction lens
• B.Image processor circuitry
• C.Change the speed of the photoconductor
• D.Moving the scanner optic mirror closer to the reduction lens

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Neither the link or activity indicator lights on a NIC for a device are illuminated. The device cannot be reached by any computers across the network. Which of the following is the BEST step for a technician to take to begin troubleshooting?

• A.Verify the DHCP server is online.
• B.Connect to the device via crossover cable to test connectivity.
• C.Replace the NIC on the computer.
• D.Connect to the device via RS-232 cable to test connectivity.

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Which of the following is used for outgoing email traffic?

• A.SMTP
• B.ISIS
• C.LDAP
• D.POP3

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