Which of the following is an advantage of using the open questioning technique?

• A.It creates opportunities for learners to contribute to the discussion.
• B.It allows the questioning period to proceed quickly and effectively.
• C.It allows qui ck assessment of learner knowledge in a virtual environment.
• D.It provides an opportunity for the first learner to respond, to direct the discussion.

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After several discussions, a client is insisting that a training course be cut from two days to just one. Which of the following is the BEST way to proceed?

• A.Cancel the course
• B.Adjust the material as necessary
• C.Delay the course until other arrangements can be made
• D.Make no adjustments to the material

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While conducting a lab exercise a learner states that they cannot complete the lab due to lack of confidence.
Which of the following options is the BEST way to handle this situation?

• A.Recommend that the learner take a pre-requisite class to increase their confidence.
• B.Assign an easier lab to increase the learner confidence.
• C.Give the learner encouraging comments.
• D.Give the learner extra materials to practice the exercise.

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An instructor has just answered a question from a learner. Which of the following is the NEXT action the instructor should take?

• A.Ask other learners to provide an example to further clarify the material
• B.Seek feedback from the learner to show they understand.
• C.Restate the material with further examples and diagrams.
• D.Proceed on to the next section of material.

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During a training session, a bulb goes out in the overhead projector. Which of the following is the BEST way to handle this situation?

• A.Continue with the class as though nothing happened.
• B.Put the class on break and notify the appropriate personnel.
• C.Refuse to continue until the situation can be fixed.
• D.Skip ahead to material that does not require the projector.

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