In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

• A.Allows the instructor to deliver exams to each student
• B.Allows the learners to interact with one another
• C.Allows the instructor to survey the class
• D.Allows the instructor to see which learners are participating

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Which of the following would be on an evaluation when seeking feedback concerning courseware material used during a class?

• A.Design of the courseware materials
• B.Accuracy of the courseware
• C.Cost of the courseware
• D.Instructor's use of the courseware

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An instructor asks a learner a question. The learner's response confuses some of the other learners. Which of the following would be the BEST action for the instructor to take?

• A.Restate the question again to the same learner.
• B.Ask other learners what they think about the response.
• C.Ask clarifying questions about the response.
• D.Ask the learner to repeat the response.

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To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?

• A.Attempt to save the situation by telling another joke
• B.Pretend nothing happened and continue with the lesson
• C.Retell the joke explaining its punch line
• D.Decide not to use humor in future presentations

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CORRECT TEXT
In order to understand and answer a learner's question, an effective active listening technique would be to: (Select TWO).
Refer the question to another learner.
Repeat the question back to the learner.
Ask the learner if the question was answered.
Answer the question immediately.
Quiz the learner on the material.

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