Which of the following is the MOST important action for an instructor who wants to ensure effective communication?

• A.Limit the use of regional colloquialisms and jargon.
• B.Establish a common frame of reference with each learner.
• C.Establish nonverbal contact with each learner.
• D.Enable knowledgeable learners to share their expertise with the class.

Comment: *

Name: *

Email: *

Verification: *

During a tedious technical exercise the instructor notes that the learners are nervous and apprehensive about starting. Which of the following should the instructor do?

• A.Reassure everyone that they will perform well and monitor their progress on a more personal basis.
• B.Give the learners extra time to complete the exercise.
• C.Present the lecture portion again to reinforce the exercise and then follow up with a question and answer session.
• D.Tell a humorous story to make the learners feel more comfortable during the exercise.

Comment: *

Name: *

Email: *

Verification: *

An instructor is beginning a course and wants to measure the level of expertise of the learners. Which of the following is the BEST method for measuring the level of understanding over the course material?

• A.Ask the learners about their level of understanding over the course material.
• B.Assume that the class has a medium level of understanding over the course material.
• C.Deliver a pre-test covering the course objectives.
• D.Ask another instructor who has taught the learners before.

Comment: *

Name: *

Email: *

Verification: *

During a classroom demonstration that uses a shared desktop program, the computer network becomes unavailable. After several attempts to resolve the issue the network remains unavailable. Which of the following is the BEST option to continue with the demonstration?

• A.Have the facilities coordinator provide a projector.
• B.Continue with the demonstration with all learners looking at the instructor's screen,
• C.Continue the demonstration by explaining what is on the instructor's screen.
• D.Postpone the class until the network becomes available.

Comment: *

Name: *

Email: *

Verification: *

Which of the following is a reason that none of the learners respond to a trainer's closed-ended question?

• A.The trainer is pausing too long for a response.
• B.Learners may not know the answer to the specific question.
• C.Closed-end questions do not require answers.
• D.The question was not directed to a specific student to answer.

Comment: *

Name: *

Email: *

Verification: *