A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?

• A.Guide the learner to answering their own question.
• B.Employ active listening and respond with a complete answer.
• C.Request another learner answers the question.
• D.Diagram the steps needed to answer the question

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An instructor is preparing for a technical class. In the past some of the course has proven confusing. The instructor wants to be able to cover all concepts so there is no confusion. Which of the following might the instructor do to BEST provide clarity for the learners?

• A.Assign independent labs for each concept
• B.Provide a technical document for each concept
• C.Apply real world examples for each concept
• D.Spend more time in open discussion

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The BEST way for a training department to ensure continued support and budgeted dollars for its function is to:

• A.Interview the organization's senior executives regarding training needs,
• B.Link learning objectives and activities directly to business goals.
• C.Participate in the strategic planning process.
• D.Offer classes that will benefit employees.

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An instructor asks a question and notices that most of the learners seem distracted and are looking out the windows. Which of the following is the BEST approach to this problem?

• A.Call on a specific learner to answer the question.
• B.Turn the question into an exercise.
• C.Rephrase the question using an appropriate frame of reference.
• D.Wait a little longer until someone answers the question.

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An instructor is conducting a review of written instructions and is aware that the preferred learning style of one of the learners is kinesthetic. Which of the following is the BEST choice for the instructor?

• A.Adjust the delivery of the review to include more graphs and charts as part of the exercise.
• B.Administer an exam to verify learner's knowledge of the material.
• C.Deliver the curriculum as defined in the documentation so that the rest of the class does not fall behind.
• D.Adjust the delivery of the review to include a demonstration as part of the exercise.

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