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  1. Home
  2. HRCI Certification
  3. PHR Exam
  4. HRCI.PHR.v2026-04-25.q109 Dumps
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Question 1

When developing an employee opinion survey, it is important to include a neutral rating for survey items in order to:

Correct Answer: C
Including a neutral option allows respondents to honestly indicate when they have no experience or opinion about a survey item, improving the accuracy of survey data.
Official Extract:
"Effective survey design includes neutral or 'no opinion' options to allow respondents without direct experience to avoid skewing results." (Source: HRCI PHR Content Outline 2024-2025, Learning and Development Section, Survey Development and Feedback Mechanisms)
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Question 2

Your organization will be using the factor comparison technique in their evaluations of job performance. You need to communicate what the factor comparison technique accomplishes as you're the HR Professional for your organization. Which of the following best describes the factor comparison technique?

Correct Answer: D
Explanation
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Question 3

An example of a central tendency error during the performance evaluation process occurs when a manager rates all employees:

Correct Answer: B
Central tendency error occurs when a manager rates most or all employees as "average" or "meets expectations" to avoid making extreme judgments. It distorts true performance appraisals and hinders meaningful feedback and talent development.
Official Extract:
"Central tendency is a common evaluation bias where supervisors rate all employees near the midpoint of the scale to avoid confrontation or favoritism." (Source: HRCI PHR Content Outline 2024-2025, Learning and Development Section, Performance Appraisal Errors)
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Question 4

Your organization employees 475 people and you are the HR Professional for the organization. You're teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

Correct Answer: A
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Question 5

Martha is the HR Professional for her organization and she's working with her team to complete non- quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?

Correct Answer: D
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