A global organization is implementing a new Knowledge Management System and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?
Correct Answer: D
The business analyst (BA) should communicate the information about the new Knowledge Management System and the iterative conversion approach to the different regions through individual collaboration. According to the BABOK Guide, individual collaboration is "a technique used to elicit information from a stakeholder or group of stakeholders through direct interaction" 2. This technique allows the BA to tailor the communication to the specific needs, preferences, and concerns of each region and to build trust and rapport with the stakeholders. Repository, document management, and email are useful tools for storing and sharing information, but they are not effective for communicating complex or sensitive information that requires feedback, clarification, or negotiation. References: 2: BABOK Guide, Version 3, Section 10.23 Individual Collaboration
Question 182
Which element of the process of assessing the capability gaps is best described as gathering as much enterprise architecture information as is available about the current state of the organization and the areas affected by the business need?
Correct Answer: C
The element of the process of assessing the capability gaps that is best described as gathering as much enterprise architecture information as is available about the current state of the organization and the areas affected by the business need is enterprise architecture assessment. This is a technique for analyzing the structure, components, and interrelationships of the organization's current and desired state, and identifying the gaps and opportunities for improvement12. Enterprise architecture assessment helps to understand the context and scope of the business need, and to align the solution with the strategic goals and vision of the organization3. The other options are not elements of the process of assessing the capability gaps, but rather techniques for analyzing different aspects of the business need, such as current capability analysis (A), which is a technique for evaluating the existing capabilities of the organization and determining their strengths and weaknesses4, current organizational needs assessment (B), which is a technique for identifying and prioritizing the problems and opportunities that the organization faces, or snapshot baseline (D), which is a technique for capturing the current state of the organization at a specific point intime. Reference: Capability Gap Analysis - A quick guide to strategic gap analysis ..., Business Analysis Expert Certification, CCBA| IIBA, Business Analysis Certification Competencies, CCBA| IIBA, Capabilities Based Assessment (CBA) | www.dau.edu, [The Ultimate Guide to Business Capability Analysis], [CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition]
Question 183
Which of the following is an output of the Identify Stakeholders process?
Correct Answer: C
Explanation The Identify Stakeholders process identifies all people or organizations that are impacted by the project. It also documents relevant information regarding their interests, involvement, and impact on project success. Stakeholder register and stakeholder management strategy are outputs of this process. Answer B is incorrect. Project charter is one of the inputs of the Identify Stakeholders process. Answer A is incorrect. Scope baseline is one of the outputs of the Create Work Breakdown Structure (WBS) process. Answer D is incorrect. Project scope statement is one of the outputs of the Define Scope process.
Question 184
In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?
Correct Answer: B
According to the BABOK Guide, the plan business analysis activities process is the process of defining the tasks, dependencies, effort, and schedule for the business analysis work. The four inputs to this process are: Business analysis approach: This input provides information about the selected method and level of detail for performing the business analysis work, such as the plan-driven, change-driven, or hybrid approach, and the level of abstraction, formality, and rigor of the requirements and designs. Stakeholder list, roles, and responsibilities: This input provides information about the stakeholders who are involved in or affected by the business analysis work, their roles and responsibilities, their communication preferences, and their availability. Organizational process assets: This input provides information about the policies, procedures, standards, guidelines, and templates that are relevant to the business analysis work, such as the project management methodology, the business analysis methodology, the requirements management plan, and the change management plan. Business analysis performance assessment: This input provides information about the current state and desired state of the business analysis performance, such as the strengths, weaknesses, opportunities, and threats of the business analysis work, the performance indicators and measures, and the improvement actions and recommendations. Stakeholder tolerance for risk is not an input to the plan business analysis activities process, but rather an input to the identify risks process, which is a sub-process of the plan business analysis approach process. Stakeholder tolerance for risk provides information about the degree of uncertainty and potential impact that the stakeholders are willing to accept for the business analysis work and the solution. Reference: BABOK Guide, page 25; Business Analysis Expert Certification, CCBA| IIBA, section "What Should I know to be CCBA Certified?"
Question 185
Which requirements allocation technique is best described as the breaking down of the solution scope into smaller units for allocation?
Correct Answer: A
Functional decomposition takes the solution scope and decomposes it into smaller, more manageable units. Answer B is incorrect. Resource allocation granularity isn't a business analysis term and is not acceptable for this QUESTION. Answer D is incorrect. Process modeling maps activities in a process model to different roles, vendors, and contractors. Answer C is incorrect. WBS creation also uses a decomposition of the project scope into work packages, but it's not the process described in this QUESTION.
