You are a management consultant. WebTech Inc., an e-commerce organization, hires you to analyze its SWOT. Which of the following factors will you not consider for the SWOT analysis?

• A.Promotion
• B.Pricing
• C.Bandwidth
• D.Product

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Billy is the project manager of the HAR Project and is in month six of the project. The project is scheduled to last for 18 months. Management asks Billy how often the project team is participating in risk reassessment in this project. What should Billy tell management if he's following the best practices for risk management?

• A.At every status meeting the project team project risk management is an agenda item.
• B.Project risk management has been concluded with the project planning.
• C.Project risk management happens at every milestone.
• D.Project risk management is scheduled for every month in the 18-month project.

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Which of the following is MOST important to include in IT governance reporting to the board of directors?

• A.Critical risks
• B.Technology cost savings
• C.Threat landscape
• D.Security events

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Which document refers to the steps that must be taken if there is a major gap in the projected delivery quality of a service and the actual delivery?

• A.Service Quality Plan
• B.Business Service Catalogue
• C.Service Level Agreement
• D.Service Improvement Plan

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The PRIMARY objective of IT resource planning within an enterprise should be to:

• A.determine IT outsourcing options.
• B.determine risk associated with IT resources.
• C.maximize value received from IT.
• D.finalize service level agreements (SLAs) for IT

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