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  1. Home
  2. ISACA Certification
  3. CGEIT Exam
  4. ISACA.CGEIT.v2024-05-21.q447 Dumps
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Question 186

The BEST way to manage an outsourced vendor relationship is by:

Correct Answer: C
Providing clear objectives and transparency is the best way to manage an outsourced vendor relationship, because it ensures that both parties have a common understanding of the expectations, deliverables, and outcomes of the outsourcing arrangement. By providing clear objectives, the client can communicate the business goals, needs, and requirements to the vendor, and the vendor can align their services, processes, and resources accordingly. By providing transparency, the client can share relevant information, feedback, and insights with the vendor, and the vendor can report on their performance, issues, and risks regularly. Providing clear objectives and transparency can also foster trust, collaboration, and innovation between the client and the vendor, and help resolve any conflicts or disputes that may arise. According to Outsourcing Vendor Best Practices: 5 Tips for a Successful Relationship, "Transparency is critical to a successful outsourcing relationship. It helps to ensure that both parties are on the same page regarding expectations, deliverables and performance."
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Question 187

Which of the following provides the BEST assurance on the effectiveness of IT service management processes?

Correct Answer: A
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Question 188

The board and senior management of a new enterprise recently met to formalize an IT governance framework.
The board of directors' FIRST step in implementing IT governance is to ensure that:

Correct Answer: C
The first step in implementing IT governance is to ensure that IT roles and responsibilities are established.
This means that the board of directors should define the authority, accountability, and decision rights of the key stakeholders involved in IT governance, such as the board itself, senior management, business units, IT function, and external parties. By doing so, the board can ensure that IT governance is aligned with the enterprise governance and strategy, and that IT performance and value delivery are monitored and evaluated. Establishing IT roles and responsibilities is also a prerequisite for defining IT policies and procedures, developing a portfolio of IT-enabled investments, and implementing an IT balanced scorecard.
References := CGEIT Exam Content Outline, Domain 1: Framework for the Governance of Enterprise IT1; COBIT 5: Enabling Processes, chapter 4, section 4.1.12; Improve IT Governance to Drive Business Results
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Question 189

Which of the following attributes are the COBIT's generic maturity model attributes?
Each correct answer represents a complete solution. Choose all that apply.

Correct Answer: A,B,C
Section: Volume C
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Question 190

Which of the following is the PRIMARY element in sustaining an effective governance framework?

Correct Answer: A
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