Elizabeth is a project manager for her organization and she finds risk management to be very difficult for her to manage. She asks you, a lead project manager, at what stage in the project will risk management become easier. What answer best resolves the difficulty of risk management practices and the effort required?

• A.Risk management only becomes easier the more often it is practiced.
• B.Risk management only becomes easier when the project is closed.
• C.Risk management is an iterative process and never becomes easier.
• D.Risk management only becomes easier when the project moves into project execution.

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Event Management, Problem Management, Access Management, and Request Fulfillment are part of which of the following stages of the Service Lifecycle?

• A.Service Strategy
• B.Service Operation
• C.Service Transition
• D.Continual Service Improvement

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Which of the following would provide the BEST input for prioritizing strategic IT improvement initiatives?

• A.Business process analysis
• B.Business case evaluation
• C.Business dependency assessment
• D.Business impact analysis (BIA)

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Which of the following BEST supports the implementation of an effective data classification policy?

• A.Classification policy approval by the board
• B.Implementation of data loss prevention (DLP) tools
• C.Monitoring with key performance indicators (KPIs)
• D.Clear guidelines adopted by the business

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Which of the following is the main objective of business process outsourcing?

• A.Optimizing business processes
• B.Increasing the automation of business processes
• C.Permitting the enterprise to focus on core main competences
• D.Realigning business process with business strategy

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