An IT strategy committee wants to evaluate how well the IT department supports the business strategy. Which of the following is the BEST method for making this determination?
Correct Answer: C
The BEST method for the IT strategy committee to evaluate how well the IT department supports the business strategy is to use IT balanced scorecard reporting. An IT balanced scorecard (BSC) is a strategic management tool that translates the IT vision and mission into measurable objectives, indicators, targets, and initiatives across four perspectives: financial, customer, internal process, and learning and growth1. An IT balanced scorecard reporting is a process of collecting, analyzing, and communicating the performance data and results of the IT department based on the IT BSC framework2. An IT balanced scorecard reporting can help to: Align the IT objectives and activities with the business strategy and expectations3 Monitor and evaluate the efficiency, effectiveness, and value of the IT department Identify the strengths, weaknesses, opportunities, and threats of the IT department Communicate and demonstrate the contribution and impact of the IT department to the business outcomes Therefore, an IT balanced scorecard reporting is the most suitable method for the IT strategy committee to assess how well the IT department supports the business strategy. The other options are not as good as option C. While it is useful to conduct a capability maturity assessment, a customer survey analysis, or an IT controls assurance program, these are not comprehensive enough to evaluate how well the IT department supports the business strategy. They are rather focused on specific aspects of the IT department, such as its processes, services, or controls. They do not necessarily cover all four perspectives of the IT BSC framework, which provide a holistic view of the IT performance and alignment with the business strategy. References The IT Balanced Scorecard (BSC) Explained - BMC Software1 What Is a Balanced Scorecard (BSC), How Is it Used in Business?2 How to Align Your Business Strategy with Your Technology Strategy ...3 How to Measure Your Strategic Plan's Success - dummies SWOT Analysis: What It Is and When to Use It - Business News Daily How to Communicate Strategy Effectively - ClearPoint Strategy
Question 352
Establishing a uniform definition for likelihood and impact through risk management standards PRIMARILY addresses which of the following concerns?
Correct Answer: D
Question 353
You work as a project manager for BlueWell Inc. You have to communicate the causes of risk events to the stakeholders. Which risk diagramming technique you will use to communicate the causes of risk events to project stakeholders?
Correct Answer: C
Question 354
Which of the following categories measures the health of the organization and the working environment of its employees?
Correct Answer: B
Section: Volume C Explanation Explanation/Reference:
Question 355
Which of the following would be MOST helpful to review when determining how to allocate IT resources during a resource shortage?
Correct Answer: D
In the context of a resource shortage, reviewing the IT strategic plan would be most helpful for determining how to allocate IT resources. The strategic plan outlines the organization's vision, goals, and priorities, providing a clear framework for making informed decisions about resource allocation. It ensures that limited resources are directed toward initiatives that are most critical to achieving strategic objectives, thereby maximizing the impact and value of IT investments. While skills development plans, organizational structures, and skills inventories are important, they do not provide the strategic context needed for prioritizing resource allocation.
