For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone "clicks" on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

• A.Low-fidelity prototype
• B.High-fidelity prototype
• C.User interface guideline
• D.Wireframe
• E.Storyboard
• F.Style guide

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Which one of the following best describes the purpose of personas?

• A.Personas are used to gather contextual information relating to user needs without interfering with users' work
• B.Personas are an efficient way of communicating important information about users gathered during observation and interviews to interested stakeholders
• C.Stakeholders use personas to communicate important information about market requirements and organisational requirements to user experience professionals
• D.Personas are used to recruit usability test participants
• E.A persona is a description of a fictitious but realistic user and what they intend to do when using an interactive system
• F.Personas are required to generate as-is scenarios, user needs and use scenarios

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Which one of the following methods is NOT suitable for determining the context of use of a cash machine?

• A.Interview users of a current cash machine
• B.Conduct focus groups regarding user needs for future cash machines
• C.Interview front-line bank clerks
• D.Observe users while they are using a current cash machine
• E.Conduct usability tests with cash machines from competitors
• F.Present the idea of the new cash machine to representative bank customers

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The options below include some of the activities in a human-centred design process. Which one of these options lists those activities in the correct order?

• A.Understand and specify the context of use > Evaluate the designs against user requirements > Release the draft prototype
• B.Understand and specify the context of use > Specify the user requirements > Produce design solutions to meet user requirements
• C.Specify the user requirements > Understand and specify the context of use > Evaluate the designs against user requirements
• D.Plan the human-centred design process > Evaluate the designs against user requirements > Incorporate the organisational requirements
• E.Specify the user requirements > Plan the human-centred design process > Evaluate the designs against user requirements
• F.Understand and specify the organisational requirements > Understand the user requirements > Produce design solutions to meet organisational requirements

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Which one of the following deliverables are created during the activity "EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?

• A.User experience project plan
• B.Evaluation reports
• C.Style guide
• D.User needs
• E.User requirements
• F.User journey maps

Correct Answer: B

Explanation
The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines. This curriculum addresses three forms of usability evaluation: usability test, usability inspection and user survey. In usability tests and user surveys, users are involved in the usability evaluation, while usability inspections are carried out solely by user experience professionals.
A usability test shows what representative users are able to accomplish with the interactive system when they carry out representative tasks. Eliciting personal opinions from users, or discussing them, is not part of a usability test. The main activities in a usability test are shown in the diagram below:

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