Choose two statements about card sorting that are correct

• A.Card sorting is developed to order viable sorting algorithms
• B.Card sorting is helpful to create story boards
• C.A method for structuring information - such as menus in a navigation structure - that involves writing key concepts onto different cards and asking users to sort these cards into groups.
• D.Card sorting is helpful to create a heuristic evaluation of a low-fidelity prototype
• E.Ordering cards with correspondence to predictable contextual needs of the user and to commonly accepted conventions.
• F.Card sorting can be used to create a human-centred navigation structure.

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Which three of the following deliverables are created during the activity "Produce design solutions to meet user requirements"?

• A.User experience project plan
• B.Storyboards
• C.Evaluation reports
• D.High-fidelity prototypes
• E.User requirements
• F.Use scenarios

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Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

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Which two of the following affect the user experience of an airline's website, but not its usability?

• A.The graphics on the website are attractive
• B.Luggage costs are hidden until users have entered their names
• C.It is possible to cancel a ticket and get part of the fare refunded but all users struggled to find out how to get a refund
• D.Users consider the fares shown on the website to be quite high
• E.The airport search is not error tolerant. For example, a search for 'Strassbourg' does not suggest
  'Strasbourg'
• F.After the flight, users are annoyed by unsolicited marketing emails from the airline

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Choose all that apply - Interview questions should be:

• A.Open minded for alternative cultural aspects
• B.Strictly on topic rather then off topic
• C.Aming for simple yes or no
• D.Neutral rather than leading
• E.Entertaining
• F.Open rather than closed

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