Which two statements are true regarding approvals? (Choose Two)

• A.You can configure a Stage change to occur when a user provides approval.
• B.Approval Steps must be configured to go to a specific user.
• C.A user can approve a purchase request through a mobile notification.
• D.Users must be logged in to the application to provide approval.

Comment: *

Name: *

Email: *

Verification: *

How does the Passed Deadline interval differ from the Goal and Deadline intervals?
Response:

• A.You configure the Goal, Deadline, and Passed Deadline intervals in Dev Studio only.
• B.Passed Deadline intervals do not have escalation actions.
• C.Goal and Deadline intervals do not repeat.
• D.Passed Deadline intervals do not have Urgency values.

Comment: *

Name: *

Email: *

Verification: *

A _____________ rule allows us to set a property value automatically, whenever an input value changes.
Response:

• A.Property
• B.Declarative Network
• C.Declare Expressions
• D.Data Transform

Comment: *

Name: *

Email: *

Verification: *

In a Customer Service Case Type, customers can indicate that they are interested in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey Stage. Otherwise, the Case resolves automatically. How do you configure this behavior?
Response:

• A.Configure the Customer Survey Stage with a custom Condition to skip when the customer does not indicate interest in filling out a survey.
• B.Configure the Processes in the Customer Survey Stage to start if the customer indicates interest in filling out a survey.
• C.Configure the Customer Survey Stage with a custom condition to start when the customer indicates interest in filling out a survey.
• D.Configure the Customer Survey Stage never to skip.

Comment: *

Name: *

Email: *

Verification: *

Which two assets are assigned to a release and used to estimate the project scope and duration?
(Choose Two)
Response:

• A.Work groups
• B.Channels
• C.Case types
• D.Processes
• E.Data objects

Comment: *

Name: *

Email: *

Verification: *