When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case _____________.
(Choose One)
Response:

• A.is moved to the next queue by the operator's action
• B.remains in the queue until the operator commits an action
• C.is moved to the operator's worklist awaiting action
• D.is transferred to the next available operator's worklist

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All managers need to view the Employee vacation requests report in their Manager portal dashboards. Only managers have access to this report. Which configuration do you perform to fulfill these requirements?
Response:

• A.Create a new landing page on the Manager portal with the new report saved in a public category.
• B.Add the report to a public category, and then add the out-of-the-box Reports landing page to the Manager portal.
• C.Add a report widget to the Manager portal dashboard, and then click Publish.
• D.Add a report widget to the Manager portal dashboard, and then click Publish to default.

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To process a loan application, evaluate an applicant's credit score: >700 to underwriting, <500 to email denial, otherwise to loan officer review. Which flow correctly captures this?

• A.Decision shape: >700 to underwriting, <500 to email, else to review.
• B.Decision shape: >700 to review, <500 to underwriting, else to email.
• C.Decision shape: >700 to email, <500 to review, else to underwriting.
• D.Decision shape: >700 to review, <500 to email, else to underwriting.

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You have added a page list property named Dependents to a view in the Case Designer. This page list contains the property .Relationship. You want to display the list in the view and populate a field with the default value of Not Applicable.
How do you configure the pySetFieldDefaults data transform to meet this requirement?
Response:

• A.Set .Dependents(1).pyLabel and a comment action using the value Not Applicable
• B.Set .Dependents(1).Relationship to Not Applicable
• C.Set Not Applicable to equal .Dependants(1).Relationship
• D.Set .Dependents(1)pyLabel to an empty string and a parameter named Not Applicable

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Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool?
(Choose Two)

• A.Complex features are always reserved for MLP 2 and later.
• B.MLP sizing leads to more precise resource planning.
• C.Creation of case steps is factored into MLP sizing.
• D.Initial estimations are high-level approximations.

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