Which of the following is a best practice for more effective User Interface (UI) and Flow elaboration and drafting sessions?
Response:

• A.Elaborate whichever one is more complex first
• B.Elaborate upon draft flows first, then draft the UI
• C.Elaborate upon draft flows and UI simultaneously
• D.Elaborate upon the draft UI first, then flow drafts

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What two items should a developer configure before delegating a rule?(Choose Two)

• A.An Access Group that has access to the production ruleset
• B.An Access Role that has access to the production ruleset
• C.An unlocked ruleset added to the Application rule as a production ruleset
• D.A separate Operator ID that has access to the delegated rules

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Which of the following is a good example of a process improvement?
Response:

• A.Add a service level to an assignment to ensure that an adjuster reviews each claim and sets up and appointment within three days.
• B.Reduce a process to under 15 steps by combining three steps performed by two different people into one assignment.
• C.Automatically route an assignment to a workbasket to allow the first-available claims adjuster to work on each claim.
• D.Automate a decision to determine whether or not an auto insurance claim represents a total loss.

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You want to create a reusable font style for buttons, and links. To do this, you would create a ______.
Response:

• A.control
• B.format
• C.overlay
• D.mixin

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How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?

• A.Adjust the default assignment urgency value.
• B.Add an escalation action to the goal interval.
• C.Apply an urgency value to the deadline interval.
• D.Apply an urgency value to the goal interval.

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