What two items should a developer configure before delegating a rule?
(Choose Two)
Response:

• A.An Access Group that has access to the production ruleset.
• B.An unlocked ruleset added to the Application rule as a production ruleset.
• C.An Access Role that has access to the production ruleset.
• D.A separate Operator ID that has access to the delegated rules.

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Which two of the following methods can configure one stage in the case life cycle to advance to the next?
(Choose Two)
Response:

• A.Configure automatic stage transitioning in the stage contextual property panel.
• B.Configure the stage to resolve the case in the stage properties panel.
• C.Add a Change Stage step.
• D.While running a case, use the Actions menu to change the stage.

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You are adding a field to your case type in which users must enter the day, month, and year they were hired before the user can submit the user form. The field type must enforce a date format.
What two validation approaches would you use to meet the validation requirements?
(Choose Two)
Response:

• A.Use the read-only option
• B.Define the field type as a date
• C.Add the word Required to the field label
• D.Use the Required option

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A___________defines the look and feel of an application

• A.control
• B.mixin
• C.format
• D.skin

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Consider this scenario: A new Expense submitted and must be reviewed. The assignment urgency and the initial urgency values are both set to 10. The SLA starts when the assignment is created.
It the goal elapses and the assignment is not yet completed, the assignment urgency is Increased by 10.
If the deadline elapses and the assignment is not yet completed, the assignment urgency increases by
10. If the passed deadline elapses and the assignment is not yet completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Solution:

Determine whether the given solution is correct?
Response:

• A.Incorrect
• B.Correct

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