Which two dependencies do you directly enforce with a Wait step? (Choose Two)

• A.Pausing a case until another case reaches a specified status
• B.Pausing a case until a new child case is created
• C.Pausing a case until a predetermined time expires
• D.Pausing a case until a user submits a specified value

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A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

• A.Apply business logic to route a single assignment in the correct order.
• B.Create an approval process for each manager in parallel.
• C.Create an approval step with cascading approval.
• D.Route an assignment to a work queue where both roles have access.

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A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence.
Which routing approach supports this requirement?

• A.Route the assignment to the correct work queue by using a reporting structure.
• B.Route the assignment to a specific underwriter based on business logic.
• C.Route the assignment to the correct work queue by using an authority matrix.
• D.Route the assignment to the correct work queue based on business logic.

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Drag and Drop Question
Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

Correct Answer:

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A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.

• A.Add a case-wide optional action.
• B.Add an optional action to the stage that contains the Select Account Type assignment.
• C.Add a router to the Select Account Type assignment.
• D.Add a user view for requesting information to the Select Account Type assignment.

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