_________________________can be an alternative or a complement to observation.
Note:There are 1 correct answers to this question.

• A.Remember the Future
• B.Persona
• C.Interviewing
• D.Multiplication

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How do you integrate Design Thinking activities into a software development project?

• A.Plan Design Thinking workshops at the beginning and at the end of the development project.
• B.Plan several Design Thinking activities and workshops during the implementation phase for different levels of hierarchy (managers and subject matter experts).
• C.Plan Design Thinking workshops first for the business side and then for the IT side and repeat this throughout the development lifecycle.
• D.Plan Design Thinking related activities from the beginning of the development project and plan for multiple iterations.

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Which of the following is a characteristic of an insight?

• A.The understanding of the user's key needs
• B.The understanding of tasks and process steps described by users
• C.The understanding of the true nature of something
• D.The understanding of the main pain point a user has

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What are thebrainstorming rules created by IDEO?
Note: There are 3 correct answers to this question.

• A.Follow the "one at a time" rule and use visuals and Generate as many new ideas as possible
• B.Avoid judging others and let the creativity flow
• C.It involves getting out of the building and taking action
• D.Be open to developing the ideas of others and stay on topic

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What is the Design Thinking pattern of the ideation phase? Note: There are 2 correct Answers to this question.

• A.Making choices
• B.Limiting choices
• C.Creating choices
• D.Defining choices

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