When a scheduling condition is evaluated for a maintenance plan, what entity is it based on?
Please choose the correct answer.
Response:

• A.Maintenance Item Counter Reading
• B.Maintenance Item Serial Number
• C.Maintenance Product Quantity Value
• D.Maintenance Product Measurement Reading

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You are creating a service contract in SAP C4C. Which information is transferred from ERP when you request external pricing?
There are 2 correct answers to this question.
Response:

• A.Condition types
• B.Credit Limit
• C.External ID
• D.Transfer status

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What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

• A.Create a new business role with the work center and assign it to the business user
• B.Assign the business user to a territory
• C.Assign the employee to the organizational structure
• D.Use business scoping for the authorization of Territory Management

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When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.
Response:

• A.Service technician of the ticket
• B.Sales organization
• C.Employee responsible for the ticket
• D.Outbound channel

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What can you define when setting up a service contract in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:

• A.Call-of quantity
• B.Entitled parts
• C.Billing milestones
• D.Usage restrictions
• E.Covered objects

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