Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud Version 2?

• A.Product
• B.Account
• C.Employee
• D.Account hierarchy

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How can you trigger an event notification based on a specific condition?

• A.Configure integration setting
• B.Configure autoflow
• C.Implement SDK logic
• D.Configure event management

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Which attribute can you assign to a warranty?

• A.Duration
• B.Dates
• C.Registered products
• D.Non-covered categories

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Which action should an administrator take to get a system bug fixed within SAP Service Cloud Version 2?

• A.Report an issue via case
• B.Implement the provided hotfix number
• C.Send an e-mail to SAP Cloud Support
• D.Create an incident

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Which elements can be used to determine the reaction time in Service Level Agreements? Note: There are 2 correct answers to this question.

• A.Case types
• B.Sales contract
• C.Maintenance plan
• D.Priority

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