What are the main objectives of the "charretting" technique? Note: There are 2 correct Answers to this question.

• A.To merge multiple Design Thinking challenges into one.
• B.To discuss with project sponsors if the scope is fuzzy or unclear.
• C.To speed up the synthesis phase.
• D.To collaboratively evaluate potential areas for a given project scope.

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Designers actively__________________people in their own environment to identify their real needs.
Note: There are 1 correct answers to this question.

• A.Blue Ocean REICC
• B.Persona
• C.Multiplication
• D.Observe

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Observe,listen, and ask why? Find the "human problems" and fall in love with them. Understanding users is how we make solutions they want and will use.
Note: There are 1 correct answers to this question.

• A.Empathy
• B.Potential
• C.Optimism
• D.Collaboration

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What is an output of the validation phase?

• A.Persona descriptions
• B.Structured feedback
• C.User insights
• D.Stakeholder map

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What areas should be covered in a game plan? Note: There are 3 correct Answers to this question.

• A.Maturity assessments
• B.Tasks
• C.Success factors
• D.Objectives
• E.Strategies

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