Mail Merge is available in which Salesforce Editions?

• A.Enterprise and Developer only
• B.Professional and Enterprise
• C.Developer, Enterprise and Unlimited only
• D.All editions
• E.All except Professional
• F.Professional, Developer and Enterprise

Comment: *

Name: *

Email: *

Verification: *

Why would you create different Record Types?

• A.All of the above
• B.To allow users to see different values in picklists depending on their job function
• C.To allow users to use different page layouts
• D.To allow users to use different Business Processes depending on their job function

Comment: *

Name: *

Email: *

Verification: *

A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?

• A.Dataloader.io
• B.Manual Import
• C.Data Import Wizard
• D.Data Loader

Comment: *

Name: *

Email: *

Verification: *

What are the Start of Day and End of Day fields used for on the User Object?

• A.Used to define the times that display in the user's calendar
• B.Sets an Out-Of-Office Message
• C.Restricts log in access to those times

Comment: *

Name: *

Email: *

Verification: *

A sales rep has left the company and an administrator has been asked to re-assign all their accounts
and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?

• A.Mass Transfer Tool
• B.Data Import Wizard
• C.Data Loader
• D.Dataloader.io

Comment: *

Name: *

Email: *

Verification: *