Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?

• A.Create a custom object to capture popular case resolutions.
• B.Use an interview flow to capture Case details.
• C.Direct users to Global Search to look for similar cases.
• D.Configure Knowledge with articles and data categories.

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Cloud kicks intends to protect with backups by using the data by using the data export
Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.

• A.Metadata Backups are limited a sandbox refresh intervals.
• B.Metadata backups must be run via a separate process.
• C.Data export service should be run from a sandbox.
• D.Data Backups are limited to weekly or monthly intervals.

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In order to Enable Territory Management you should have:

• A.Enable Forecasting
• B.Standard Profile
• C.All of the above
• D.Customizable Forecasting

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Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?

• A.Splits
• B.Queues
• C.List Views
• D.Stages

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This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.

• A.Master-Detail-Sub detail Relationship
• B.Lookup Relationship
• C.Master-Datail Relationship

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