Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:

• A.Salesforce objects. Global actions, Community pages, external URL
• B.Salesforce objects. Community pages, app launcher, external URL
• C.Salesforce objects, topics, Community pages, external URL, forecast
• D.Salesforce objects, topics, external URL, Lightning component, Community pages

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Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the Community.
How should the Community Cloud consultant meet this requirement?

• A.Target employees using audiences based on User object criteria.
• B.Assign separate Visualforce pages for each department.
• C.Develop a login flow with unique endpoints for each department.
• D.Create content using Content Management in Workspaces.

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Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

• A.Test the Community for member activity, including cases and articles.
• B.Make sure customers are not members of other Salesforce Communities.
• C.Performance test the Community with a large number of members with increased activity.
• D.Formalize the member registration process, including automating the account assignment orperson account creation.
• E.Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

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Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts. The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts. The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

• A.Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object
• B.Use Apex managed sharing on the Account and Case Object
• C.Configure an Owner-based Sharing Rule on the Account and Case Object
• D.Set External User Organisation-wide Defaults to Private on the Account and Case Object

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Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in the Community. What is the most efficient way for a Salesforce Admin to get this information from customers?

• A.Enable the article voting property on the Article Content component in the article detail page in the Community Builder
• B.Create a customer survey using custom Lightning components and add it to the home page.
• C.Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
• D.Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

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