Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for
reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers

• A.Customize Campaign Member Role.
• B.Customize Campaign Role.
• C.Add the Opportunity Contact Role related list to the Opportunity page layout.
• D.Add the Campaign Member related list to the Opportunity page layout.
• E.Customize Opportunity Contact Role.

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The Create New Folder link will only be visible to users with which permission

• A.Manage Documents
• B.Manage Public Documents
• C.Edit Documents
• D.Create Public Documents

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Roll-up summary fields are not visible to users if they reference fields the user can't see.

• A.False
• B.True

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DreamHouse Realty regularly processes customer requests for warranty work and would like to
offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers

• A.Email-to-Case
• B.Case Queues
• C.Web-to-Case
• D.Case Escalation

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Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.
What is the likely cause?

• A.The stage of the Opportunity records was changed to closed lost.
• B.Permission sets were removed when the user was deactivated.
• C.The record type of the Opportunity records was changed.
• D.The records were manual shared with the user.

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