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  1. Home
  2. Salesforce Certification
  3. CRT-101 Exam
  4. Salesforce.CRT-101.v2024-03-06.q208 Dumps
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Question 31

New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?

Correct Answer: B
To route new leads to the correct sales person based on the lead address, the administrator should use lead assignment rules that specify criteria based on lead fields such as City, State/Province, or Country, and assign leads that match those criteria to queues or users. Lead assignment rules can be triggered automatically when leads are created or manually by users. Creating a formula field, assigning with an escalation rule, or configuring a validation rule will not route leads to sales people. Reference: https://help.salesforce.com/s/articleView?id=sf.leads_assignment_rules.htm&type=5
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Question 32

An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?

Correct Answer: A
Data Export Wizard allows administrators to export data from Salesforce in CSV files. It can be used to export data for backup purposes or to analyze data in external tools. Data Import Wizard is used to import data into Salesforce, not export. Data Loader is a desktop tool that can also export data, but it is more complex and requires installation. Report Builder is used to create reports in Salesforce, not export data. Reference: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5
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Question 33

The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an
Opportunity. The administrator attempted the same edit without receiving an error.
How can the administrator validate the error the user is receiving?

Correct Answer: C
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Question 34

How many objects may be imported or updated using the Data Loader?

Correct Answer: D
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Question 35

administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?

Correct Answer: A
One of the possible causes for being unable to add a new user in Salesforce is that the username is already in use by another organization. Usernames must be globally unique across all Salesforce orgs, so if another user has claimed that username before, it cannot be used again. To fix this issue, choose a different username that is not taken by anyone else. The username is not restricted to a domain specific to my domain unless specified by an administrator. The email address used for the username does not have to match a contact record. The email used for the username can be any valid email address. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_add.htm&type=5
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