You must meet the following prerequisites before enabling territory management? Choose 2 answers

• A.Your organization must be using customizable forecasting
• B.You must have the Territory Manager Profile
• C.You must have the Marketing User Profile
• D.Follow the steps in the Deploying Territory Management Guide to prepare your organization for territory management.

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You have Read Only access to an account, can you add a task or event to the account?

• A.True
• B.False

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What statements is False for a workflow task:

• A.The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default
• B.A single task can be assigned to multiple users
• C.To assign tasks to multiple users, create multiple tasks as outcomes of the rule
• D.Historical tracking is allowed for workflow task

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A record owner has the privileges to: View and edit records, transfer or change ownership of records, and delete owned records.

• A.True. If Object permission is disabled.
• B.False. All the time.
• C.True. All the time.
• D.False. If Object permission is enabled.
• E.True. If Object permission is enabled.
• F.False. If Object permission is disabled.

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Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?

• A.Create a custom object to capture popular case resolutions.
• B.Use an interview flow to capture Case details.
• C.Direct users to Global Search to look for similar cases.
• D.Configure Knowledge with articles and data categories.

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